Privacy Policy

This Privacy Policy explains how TD Tax Return (“we”, “us”, or “our”) collects, uses, and protects your personal data when you use our website www.tdtaxreturn.com or contact us for services.

TD Tax Return is the data controller responsible for your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect the following types of personal data:

Information you provide directly

  • Full name

  • Email address

  • Telephone number

  • Address (if required for services)

  • Tax-related information provided for the purpose of preparing your tax return

  • Any information submitted via contact forms or onboarding forms

Information collected automatically

When you visit our website, we may collect limited technical information, including:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the site

  • Cookies necessary for website functionality and analytics

2. How We Use Your Information

We only collect and use personal data where necessary. Your information is used to:

  • Respond to enquiries and requests

  • Provide tax services you have requested

  • Prepare and submit tax returns to HMRC

  • Manage client records and compliance obligations

  • Improve website functionality and security

  • Meet legal and regulatory requirements

We do not sell, rent, or trade your personal data.

3. Legal Basis for Processing

We process your personal data under the following legal bases:

  • Contractual necessity – to provide requested services

  • Legal obligation – to comply with UK tax and regulatory requirements

  • Legitimate interests – to operate and improve our services securely

  • Consent – where you have given clear permission (e.g. contact forms)

4. Data Sharing and Disclosure

Your data may be shared only when necessary with:

  • HM Revenue & Customs (HMRC)

  • Approved software providers (for tax submission only)

  • Professional advisers or regulators where required by law

We will never share your data for marketing purposes.

5. International Data Transfers

Some technical data may be processed outside the UK or EEA (e.g. website hosting, email services). Where this occurs, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

6. Data Retention

We retain personal data only for as long as necessary to:

  • Provide services

  • Meet legal and tax record-keeping obligations

  • Resolve disputes or enforce agreements

Tax-related records are typically retained for at least 6 years, in line with HMRC requirements.

7. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request erasure (where legally permitted)

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time (where applicable)

To exercise your rights, please contact us using the details below.

8. Data Security

We take data security seriously and use appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or disclosure.

However, no online transmission can be guaranteed to be 100% secure.

9. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to read their privacy policies separately.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal or operational changes. The latest version will always be available on our website.

11. Contact Information

If you have questions about this Privacy Policy or how your data is handled, please contact:

TD Tax Return
Email: info@tdtaxreturn.com